Re-designing contracts for readability, usability, and trust

Re-designing contracts for readability, usability, and trust. Verity White, Legal Counsel & Automation Coach

Verity White presents this online webinar for the Centre For Legal Innovation College Of Law.

Do you have a contract you hate working with? Do you get complaints about how long the contracting process takes? If you aren't proud of your contracts, you can change them! You can re-design contracts to help better achieve your organisation's strategy and reduce real business risks (instead of using the same old precedents!).

In this tools and tips focussed video recorded on 25 November 2019, Verity White, Legal Counsel and Automation Coach at Telstra, demonstrated how contracts could be re-designed for readability and usability, with reference to lots of practical examples and case studies. Key takeaways included how to:

  • Harness contract philosophy to give contracts a strong focus

  • Support contracts and redesign projects with evidence from academic research

  • Experiment with science to develop user testing methods for a human-focused contract and reduce re-design uncertainty with basic contract metrics

  • Easily kick-start a contract redesign.

Originally featured in the Centre for Legal Innovation

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Verity White

Verity White is an Accredited Specialist in Commercial Law and the Legal Director at Checklist Legal, a B Corp certified law firm, that specialises in human-centred contract operations.

Verity is the author of Create Contracts Clients Love and an Honorary Senior Fellow at the University of Melbourne where she taught Contract Design for Automation .

Connect with Verity on LinkedIn and Instagram for more details on her current projects.

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